Twilio CEO Khozema Shipchandler. Business Wire/AP Twilio's stock soared 19% after strong earnings, reflecting its successes in integrating AI. CEO Khozema Shipchandler leads Twilio's strategic shift, focusing on AI and key product returns. Activist investors pushed for cost cuts; Twilio's AI and data bets drive renewed growth. When Khozema Shipchandler took the helm as CEO of the cloud communications company Twilio in early 2024, activist investors were demanding cost cuts. Its stock had de...