hk-free-press
Hong Kong consumer watchdog urges greater transparency amid surge in claw machine complaints
By James Lee

Hong Kong’s consumer watchdog has urged claw machine operators to exercise greater transparency amid a surge in complaints over the past two years. The Consumer Council said on Monday that the number of complaints related to claw machines had surged nearly nine times over two years, from 16 cases in 2023 to 138 in 2025. […]