Consumer Protection B.C. investigated sales practices by the resale platform before reaching a deal to make Swifties eligible for full compensation if obstructed views were not disclosed in ticket details.

Attendees who bought tickets to the Vancouver dates of Taylor Swift’s Eras Tour in 2024 through StubHub could be eligible for refunds, due to an agreement reached between Consumer Protection B.C. and StubHub Canada after the company’s lack of transparency in ticket sales were found to be in violation of B.C. laws.