Travelodge Apologizes After 'Free Palestine' Message Appears on Guest's TV
Travelodge is investigating an incident where a "Free Palestine" message appeared on a Jewish guest's TV, prompting an apology from the hotel chain.
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Travelodge is investigating an incident where a "Free Palestine" message appeared on a Jewish guest's TV, prompting an apology from the hotel chain.

A Travelodge guest reported being given key cards that allowed him access to other guests' occupied rooms on two separate occasions within a week.

A victim of a sexual assault at a Travelodge hotel, where the assailant was given a key card to her room, sent an email to the chief executive shortly after the incident.

Keir Starmer has written to Travelodge CEO Jo Boydell, expressing his 'very concerned' that she has not engaged directly with MPs regarding a sexual assault case where staff gave a man access to a victim’s room, following a cancelled meeting.

They were far from home but it refused to let them stay without specific ID to prove they were over 18 My disabled 22-year-old daughter and her 20-year-old sister were turned away late at night by Travelodge Cambridge Orchard Park because staff would not accept that they were over 18. Their rail and student cards showing their dates of birth were not accepted. I called the hotel and offered to scan their passports but this was refused as well. The customer service helpline was similarly unhel...

The woman, who woke to find Kyran Smith sexually assaulting her, branded a £30 reward offer "insulting".

Travelodge has issued an apology to a Jewish guest after a 'Free Palestine' message appeared on the television screen in their room.

Travelodge has issued an apology after one of its hotels mistakenly gave a stranger a key to an occupied room, allowing them access while a couple was inside. The incident highlighted a significant lapse in hotel security.

The victim of a sexual assault in a Travelodge, perpetrated by a man given the key card to her room, sent an email to the chief executive soon after the attack to report the incident.

Budget hotel chain Travelodge announced that its earnings have been impacted by higher minimum wage and rent inflation. The company also reiterated its apology to a guest who was sexually assaulted in 2022 after a man was given a key card to her room.

More than 20 MPs have demanded an urgent meeting with the CEO of Travelodge following the conviction of Kyran Smith for a 2022 sexual assault, raising concerns about the firm's security processes.
A new Travelodge hotel, the Travelodge Osaka Shinsaibashi, is scheduled to open its doors in August 2026, expanding accommodation options in the Japanese city.

Dozens of people tell their stories to the BBC after a woman was attacked in her hotel bed in 2022.

Travelodge CEO Jo Boydell is investigating additional reports of strangers accessing guest rooms and conducting a review, following a sexual assault incident where a man was given a key card to a woman's room and subsequent criticism for canceling a meeting with MPs.

A hotel has revised its security policies after a woman was attacked by Kyran Smith, who was given a key to her room by hotel staff.

The woman, who woke to find Kyran Smith sexually assaulting her, branded a £30 reward offer "insulting".