Keir Starmer has written to Travelodge CEO Jo Boydell, expressing his 'very concerned' that she has not engaged directly with MPs regarding a sexual assault case where staff gave a man access to a victim’s room, following a cancelled meeting.

They were far from home but it refused to let them stay without specific ID to prove they were over 18 My disabled 22-year-old daughter and her 20-year-old sister were turned away late at night by Travelodge Cambridge Orchard Park because staff would not accept that they were over 18. Their rail and student cards showing their dates of birth were not accepted. I called the hotel and offered to scan their passports but this was refused as well. The customer service helpline was similarly unhel...

The woman, who woke to find Kyran Smith sexually assaulting her, branded a £30 reward offer "insulting".

Budget hotel chain Travelodge announced that its earnings have been impacted by higher minimum wage and rent inflation. The company also reiterated its apology to a guest who was sexually assaulted in 2022 after a man was given a key card to her room.

More than 20 MPs have demanded an urgent meeting with the CEO of Travelodge following the conviction of Kyran Smith for a 2022 sexual assault, raising concerns about the firm's security processes.

A hotel has revised its security policies after a woman was attacked by Kyran Smith, who was given a key to her room by hotel staff.

The woman, who woke to find Kyran Smith sexually assaulting her, branded a £30 reward offer "insulting".