DeepSeek AI Chatbot Suffers Longest Outage Since Launch, Lasting Over Seven Hours

The DeepSeek AI chatbot from a Chinese manufacturer experienced its longest outage since its debut, lasting over seven hours and affecting users, with the company remaining silent on the causes.

30 Mar, 02:26 — 30 Mar, 04:20

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Why this matters

DeepSeek is a prominent Chinese AI startup, and a prolonged outage of its chatbot highlights the reliability challenges and potential user impact in the rapidly evolving AI sector. Such disruptions can erode user trust and provide opportunities for rival platforms to gain market share.

Key entitiesDeepSeek AI

The Story

What 5 sources agree on, dispute, and miss

What sources agree on

DeepSeek AI's chatbot suffered an outage lasting over seven hours.
This was the longest outage for DeepSeek since its launch.
The outage occurred overnight and extended into early Monday morning.

Key claims1 agreed · 3 unverified

✓

The DeepSeek chatbot was unreachable for several hours.

agreed·die-pressestraits-timesseeking-alphaSCMPexpress-tribune

The outage lasted 7 hours, 13 minutes.

unverified·express-tribune

The outage disrupted service for hundreds of millions of users.

unverified·SCMP

The causes of the outage remain unclear.

unverified·die-presse

Coverage gaps

The number of users affected by the outage.

ReportedSCMP

Missingdie-pressestraits-timesseeking-alpha+1

DeepSeek's status website showing a 'major outage' lasting 7 hours, 13 minutes.

Reportedexpress-tribune

Missingdie-pressestraits-timesseeking-alpha+1

DeepSeek's silence regarding new versions.

Reporteddie-presse

Missingstraits-times

The Story

Analyzing sources…

Source Diversity

High (62/100)

5 sources33/33

Spectrum spread— 2/5 buckets covered8/33

Far L

Left

Center2

Center (2)

SCMPexpress-tribune

Right3

Right (3)

die-pressestraits-timesseeking-alpha

Far R

Geographic diversity— 5 regions21/34

Austria1Singapore1US1Hong Kong1Pakistan1

Political spectrum

LeftCenterRight

scmp

express-tribune

straits-times

seeking-alpha

die-presse

Outlet rating This story

SourceOutletiGeneral editorial lean of the outletStoryiHow they covered this specific storyToneFactuality

SCMPcentercenteranalyticalMostly FactualReports on impact and user complaints

express-tribunecentercenterneutralMostly FactualFactual reporting on outage duration

Coverage leans: center

The coverage is largely factual and descriptive, focusing on the technical event of the outage without significant political framing or commentary.

Sources

Showing 4 of 5 sources

SCMPMostly Factual5h ago

DeepSeek outage leaves millions cut off and sparks complaints as rivals gain ground

Chinese artificial intelligence start-up DeepSeek suffered a prolonged outage overnight that extended into early Monday morning, disrupting service for hundreds of millions of users, according to a company notice and user feedback. The Hangzhou-based AI lab’s namesake chatbot website and app were offline from Sunday evening, with the company continuing to investigate while issuing fixes from between 1am and 9am on Monday, according to service maintenance records the company published online. ...

By Ben Jiang

Read full article →

straits-timesMostly Factual4h ago

DeepSeek goes down for seven hours in biggest outage since debut - The Straits Times

DeepSeek goes down for seven hours in biggest outage since debut The Straits Times

Read full article →

seeking-alphaMixed4h ago

DeepSeek experiences longest outage since launch, going offline for seven hours

Read full article →

express-tribuneMostly Factual6h ago

China's DeepSeek AI chatbot suffers longest outage since viral rise in early 2025

DeepSeek's status website showed that the chatbot suffered a 'major outage' lasting 7 hours, 13 minutes

By Reuters

Read full article →

Coverage Timeline

First report: express-tribune · 30 Mar, 02:26|Full coverage: 5 · 3h|Window: 3h

Left-leaningCenterRight-leaning

express-tribune30 Mar, 02:26First to report

China's DeepSeek AI chatbot suffers longest outage since viral rise in early 2025

1h later

SCMP30 Mar, 03:41

DeepSeek outage leaves millions cut off and sparks complaints as rivals gain ground

seeking-alpha30 Mar, 04:12

DeepSeek experiences longest outage since launch, going offline for seven hours

straits-times30 Mar, 04:20

DeepSeek goes down for seven hours in biggest outage since debut - The Straits Times

1h later

die-presse30 Mar, 05:24Latest update

DeepSeek stundenlang ausgefallen

Story evolution

Initial Outage Report2026-03-30T02:26:20.000Z

DeepSeek's chatbot goes offline, with initial reports confirming a 'major outage'.

Outage Duration Confirmed2026-03-30T04:12:56.000Z

Outlets confirm the outage lasted over seven hours, marking it as the longest since launch.

Impact and Unclear Causes2026-03-30T05:24:26.000Z

Reports emerge on the millions of users affected and DeepSeek's lack of clarity on the causes.

PERSPECTA

PERSPECTA

DeepSeek AI Chatbot Suffers Longest Outage Since Launch, Lasting Over Seven Hours

Why this matters

The Story

What sources agree on

Key claims1 agreed · 3 unverified

Coverage gaps

The Story

Source Diversity

Source Diversity

Political spectrum

Sources

DeepSeek outage leaves millions cut off and sparks complaints as rivals gain ground

DeepSeek goes down for seven hours in biggest outage since debut - The Straits Times

DeepSeek experiences longest outage since launch, going offline for seven hours

China's DeepSeek AI chatbot suffers longest outage since viral rise in early 2025

Coverage Timeline

China's DeepSeek AI chatbot suffers longest outage since viral rise in early 2025

DeepSeek outage leaves millions cut off and sparks complaints as rivals gain ground

DeepSeek experiences longest outage since launch, going offline for seven hours

DeepSeek goes down for seven hours in biggest outage since debut - The Straits Times

DeepSeek stundenlang ausgefallen

Story evolution

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PERSPECTA

Why this matters

Story evolution

The Story

What sources agree on

Key claims1 agreed · 3 unverified

Coverage gaps

Political spectrum

Coverage matrix