As a nonprofit-focused software company, AI tools help our clients fundraise with limited resources

Keith Reed is the CEO of Neon One. Erin Fender for BI When Neon One CEO Keith Reed joined the software company, his goal was to drive growth and improve client experience. They embedded AI into their customer support system, which Reed said increased overall customer satisfaction. The company also gives customers access to generative AI for fundraising support and data analysis. This as-told-to is based on a conversation with Keith Reed, the CEO of Neon One, a software platform for nonprofi...