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Healthcare Service Integration and Quality

An article examines the integration of healthcare services and their quality, referencing Peter Drucker's perspective on customer value.

24 Feb, 00:01 — 24 Feb, 00:01
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observador3d ago

Integrar ou desintegrar: mais serviços, menos saúde

“A qualidade de um produto ou serviço não é o que o fornecedor lhe coloca. É o que o cliente extrai dele e está disposto a pagar.” - Peter Drucker

By Paulo Santos

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