NS&I to Contact Families Owed £367M in Lost Savings Scandal
NS&I is set to begin contacting victims of a lost funds scandal, specifically bereaved families who are owed an estimated £367 million. This action follows a scandal where savings went missing.
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NS&I to begin contacting victims of lost funds scandal
Over 30,000 estates could not be accessed due to an error identifying all of a late customer's NS&I products.
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The bank’s interim chief executive says ‘this issue should never have happened’, but warns it may take time to process claims National Savings and Investments bank will start to contact thousands of families affected by a missing savings scandal next week, as it confirmed how much they are owed. In March, the chief executive of the state-backed bank was forced out after it emerged there had been long-running problems with the tracing of accounts belonging to customers who had died. Continue ...
By Zoe Wood
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