Consumer protection in Ghana’s e-commerce space: Safeguarding the digital shopper

A few years ago, buying something online in Ghana felt like a gamble. You clicked “order,” hoped the seller was genuine, prayed the delivery rider wouldn’t vanish with your package, and crossed your fingers that whatever arrived would look at least something like what you paid for. Today, Ghana’s e-commerce space has grown rapidly. From Instagram shops to well-structured online marketplaces, digital transactions have become a normal part of urban life. Yet, for many people, the fear of being...

By Caleb Ahinakwah