Current and former Block workers say AI can’t do their jobs after Jack Dorsey’s mass layoffs: ‘You can’t really AI that’

The CEO said he cut the company’s workforce by 4,000 people – almost in half – because of gains in AI productivity Mark remembers the first time he wondered whether he was teaching Block’s AI tools how to do his job – and maybe even replace him. He was at his fintech company’s extravagant anniversary party last September. As executives led a presentation on the productivity benefits of a new internal AI tool, Mark, who worked in the product department, discussed his worries with colleagues. W...

By Sanya Mansoor