Polish Firms Adopt AI Agents in Retail Despite Fears of Losing Customer Contact

Polish companies are heavily investing in 'agentic commerce' solutions, utilizing AI bots in retail, despite nearly 40% of businesses fearing a loss of direct customer contact. They view these AI solutions as a strategic priority for the future.

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rzeczpospolitaPolish27d ago

Wysyp agentów AI w handlu. Polskie firmy boją się utraty kontroli

Boty osłabią relacje firm z klientami? Tego boją się przedsiębiorcy – niemal 40 proc. firm obawia się utraty bezpośredniego kontaktu z konsumentem. Mimo to inwestują w rozwiązania „agentic commerce”, uznając je za strategiczny priorytet.

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Polish Firms Adopt AI Agents in Retail Despite Fears of Losing Customer Contact

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Wysyp agentów AI w handlu. Polskie firmy boją się utraty kontroli

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