Type softly and carry a big stick

Alyssa Powell/BI In February, Block CEO Jack Dorsey wrote a letter in such a gentle whisper that he almost made you forget he was announcing some of the biggest layoffs in recent history. "i'll be straight about what's happening," he wrote to the 4,000 people, or 40% of his fintech company, he had just axed. "i'm grateful to you, and i'm sorry to put you through this." He wrote the entire 600-word missive in the new language of power, lowercase. As tech executives amass more influence on hum...