Your favorite restaurant is becoming a tech company

The new competitive edge for restaurant chains isn't just menu innovation — it's technological infrastructure. Artur Widak/NurPhoto via Getty Images Restaurant chains from Taco Bell to Starbucks are experimenting with AI and other tech. The investment is intended to improve efficiency, protect margins, and drive traffic. However, there's a balance to strike between cutting-edge tech and hospitality-focused service. Not long ago, a restaurant's edge was its secret sauce. Now, it might be its...