AI Hotline Glitch: Washington State Department of Licensing Speaks English Instead of Spanish

An AI-powered hotline at the Washington State Department of Licensing has been experiencing a persistent glitch, causing it to speak English with an accent even when Spanish is selected by callers.

28 Feb, 15:42 — 28 Feb, 15:42

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20-minuten2d ago

KI-Panne: Statt Spanisch spricht Hotline Englisch mit Akzent

Beim Washington State Department of Licensing kümmert sich eine KI um die Anliegen der Kundschaft – bei der Sprachwahl kommt es aber seit Monaten zu einer peinlichen Panne.

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AI Hotline Glitch: Washington State Department of Licensing Speaks English Instead of Spanish

Read at source (1 outlet)

KI-Panne: Statt Spanisch spricht Hotline Englisch mit Akzent

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