‘I felt my spine and body split’: the woman who was hit by a child on a Lime bike – and denied compensation

The collision was catastrophic. Jane Ouartsi suffered a fractured collarbone, two spinal fractures, a broken femur that took three operations to fix, and she had to learn to walk again like a baby. Why has no one taken responsibility for her life-changing injuries? As Jane Ouartsi walked across a pedestrianised square in central London, on a Friday evening in early August three years ago, she linked arms with her partner, Dave Mathias, and told him how much she had enjoyed the afternoon they ...

By Amelia Gentleman