NHS App to Integrate AI for Patient Triage and Service Direction
The NHS app in England is set to introduce an AI-powered triage feature to guide patients to appropriate health services. This major technological overhaul is expected to reach hundreds of thousands of users over the next year, with full rollout by April 2028.
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NHS app to use AI to determine which service best for patients
The update will be available to all users in England by April 2028, the health service says.
Read full article →NHS to use AI on its app to direct patients to appropriate services
Update in England expected to reach about 200,000 patients over the next year as part of £10bn package to overhaul NHS systems The NHS will begin using AI on its app to direct patients to the appropriate services, it has been announced. The tool will be used to triage patients and to ascertain if they should be allocated a GP appointment. Some may be advised to attend a pharmacy or their local A&E department instead, depending on the severity of their condition. Continue reading...
By Geraldine McKelvie
Read full article →New ‘AI triage’ feature will be added to NHS app in ‘major overhaul’ of tech
The update is expected to reach more than 200,000 patients in the next 12 months
By Storm Newton
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