Royal Mail Prioritises Parcels, Causing Delays for Letters and Critical Services

Royal Mail staff and customers report that the prioritization of parcels is leading to letters being undelivered for weeks, potentially causing missed NHS appointments and late payment fines.

16 Feb, 06:01 — 16 Feb, 06:01

Coverage (1 source)

BBC16 Feb, 06:01

Royal Mail letters sit undelivered 'for weeks' as parcels prioritised, staff say

Staff and customers tell the BBC prioritising parcels can mean missed NHS appointments and late payment fines.

Read at source →