MTN Ghana Announces New Wallet-to-Bank Transfer Fee, Raising Financial Inclusion Concerns

MTN Ghana informed millions of customers about a new 0.75 percent fee on wallet-to-bank transfers, effective June 1, 2026, a move that is sparking discussions about its impact on financial inclusion in Ghana.

28 May, 09:01 — 28 May, 09:01

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myjoyonlineMixed3d ago

When the message excludes the customer: Insights from MTN’s tariff announcement on financial inclusion in Ghana

On Monday, May 25, 2026, MTN Ghana sent a text message to millions of customers announcing a 0.75 percent fee on wallet-to-bank transfers, set to take effect on June 1, 2026.

By Clara Seshie

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MTN Ghana Announces New Wallet-to-Bank Transfer Fee, Raising Financial Inclusion Concerns

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When the message excludes the customer: Insights from MTN’s tariff announcement on financial inclusion in Ghana

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