GITEX Africa 2026 to Focus on Morocco’s AI-Led Customer Experience Transformation

GITEX Africa 2026 is set to highlight Africa's customer experience and outsourcing sector, with a particular focus on Morocco's shift towards AI-led business transformation. The event will move beyond traditional call center models to discuss advanced AI applications.

3 Apr, 17:39 — 3 Apr, 17:39

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morocco-world-newsMixed1d ago

GITEX Africa: Concentrix’s Redouane Mabchour on Morocco’s CX AI Shift

Africa’s customer experience and outsourcing sector is set to take center stage at GITEX Africa 2026, where the conversation is moving well beyond traditional call center models and into AI-led business transformation. The post GITEX Africa: Concentrix’s Redouane Mabchour on Morocco’s CX AI Shift appeared first on Morocco World News.

By Oumaima Moho Amer

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GITEX Africa 2026 to Focus on Morocco’s AI-Led Customer Experience Transformation

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GITEX Africa: Concentrix’s Redouane Mabchour on Morocco’s CX AI Shift

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