Ocado failing to deliver on its potential as one of UK’s great technology hopes

Firm’s automated warehouses are struggling to compete against swift deliveries from stores by bike riders Ocado to cut 1,000 jobs in £150m cost-saving drive Only six years ago, the boss of Ocado Group was writing the obituary for supermarkets as he predicted that a surge in online grocery shopping during the pandemic had brought forward the hi-tech future. “Not every store will disappear, but there will be a dramatic shift,” Tim Steiner said at the height of the Covid pandemic, when shoppin...

By Sarah Butler