A marketing debacle involving Starbucks Korea, widely perceived as mocking the victims of a brutal military crackdown, is reportedly far from over. The incident, which occurred last month, was not attributed to front-of-house staff.
Starbucks Korea will temporarily shut down all its stores for a mandatory history lesson for employees, following a disastrous promotional event that cost the company an estimated 2.1 billion won ($1.4 million) in sales.
Shinsegae Group, the parent company of Starbucks Korea, announced that executives and employees will undergo historical awareness training following a controversial promotion linked to the 1980 pro-democracy movement.
Veterans Minister Kwon Oh-eul stated that Starbucks Korea should face sanctions for its recent controversial marketing campaign, which was associated with the May 18 Gwangju democratization movement. He emphasized that the incident was not merely an individual mistake.
Shinsegae Group Chair Chung Yong-jin is set to apologize again for Starbucks Korea's controversial 'Tank Day' marketing campaign and announce internal investigation findings. The apology comes amid ongoing public anger over the incident.
Boycotts of Starbucks Korea are spreading to the education sector after the coffee chain came under fire for a “Tank Day” tumbler promotion launched Monday, which critics said insulted victims of the…
Starbucks Korea's canceled "Tank Day" tumbler promotion has ignited a political firestorm, with far-right internet users defending the coffee chain and mocking the country's pro-democracy movement.
Starbucks Korea has sacked its CEO following widespread backlash and calls for a boycott over a controversial 'Tank Day' marketing campaign. The promotion led to a significant marketing fiasco for the company.
Starbucks in South Korea has withdrawn a tumbler promotion campaign after it drew criticism for its perceived insensitivity related to the May 18 Gwangju Uprising.
Starbucks Korea said Monday it will introduce a new Americano-style drink, called the Aerocano, which uses aeration to create a velvety foam while softening the espresso’s bitterness and body. The beverage, set for its global debut Thursday in Korea, is positioned as an alternative to iced Americanos and cold brew for customers seeking a lighter flavor profile. The move underscores the company’s effort to differentiate its offerings in a market with strong year-round demand for iced coffee, the
Starbucks Korea closed all 2,160 stores early on Monday to conduct history training for employees. This nationwide early closure follows significant backlash over its controversial 'Tank Day' promotion in May, which was linked to the 1980 Gwangju pro-democracy uprising.
Starbucks Korea announced it will temporarily close its stores for staff training following a controversial marketing campaign that sparked public backlash. The initiative aims to address the issues raised by the incident.
Starbucks Korea has seen a recovery in sales within three weeks following the 'Tank Day' campaign, which had previously sparked widespread backlash and affected transactions.
Shinsegae Group Chair Chung Yong-jin issued two apologies, one written and one in person, taking full responsibility for Starbucks Korea’s recent “Tank Day” marketing controversy.
South Korea's Interior Minister Yun Ho-jung expressed deep regret over Starbucks Korea's 'Tank Day' marketing campaign, which was associated with a bloody military event. He vowed to boycott the coffee chain for future government events.
The CEO of Starbucks Korea was fired following widespread public outrage over a 'Tank Day' promotional event that was perceived to evoke a brutal military crackdown on democracy. Shinsegae chairman, whose company operates Starbucks in South Korea, subsequently issued an apology for the controversial campaign.
Starbucks Korea issued an apology for an online promotional event that faced backlash for allegedly evoking painful memories of South Korea's authoritarian past. The promotion coincided with the anniversary of the 1980 pro-democracy movement.
Starbucks Korea has unveiled its new mobile coffee trailer, 'S:Buck-Cha,' designed to bring its coffee experience to rural areas, disaster sites, and military barracks, making its debut at Yeouido Hangang Park.
Starbucks Korea said Thursday it will introduce Seoul-themed beverages — Seoul Makgeolli Cold Brew and Seoul Sunset Omija Fizzio — at 100 stores across Seoul starting Monday. The drinks reinterpret traditional Korean elements, including the aroma of makgeolli, a traditional Korean rice wine, and the sunset over palace ponds. The rollout will begin at stores in major tourist districts such as Myeong-dong, Gwanghwamun and Gangnam, as the number of foreign visitors to Korea reached a record 18.7 mi
Starbucks stores across South Korea will close for half a day next week for staff to attend a history lesson, following a promotional campaign that went awry.
Starbucks' US headquarters has issued an official apology to the victims and families of the 1980 Gwangju Democratic Uprising, following a Starbucks Korea promotional event that was deemed to evoke memories of the military crackdown.
Starbucks Korea's CEO and Shinsegae chief have issued apologies for a controversial 'Tank Day' ad campaign that evoked a massacre, leading to a significant drop in sales and a customer boycott. The company is offering full refunds for prepaid cards amidst the backlash.
A Starbucks branch in South Korea caused outrage with a marketing campaign launched on the anniversary of the 1980 Gwangju massacre, leading to the immediate halt of the operation and the firing of the Starbucks Korea CEO.
The Seoul Metropolitan Police Agency has taken over the investigation into Shinsegae Group Chairman Chung Yong-jin following a civic group's complaint regarding Starbucks Korea's controversial 'Tank Day' campaign.
The CEO of Starbucks Korea has been sacked following a promotion campaign that drew criticism for allegedly mocking the country's democratization struggle.
Starbucks Korea is expanding its selection of sliced cakes ahead of "Family Month" in May, responding to a growing consumer preference for greater variety and personalization in desserts. This move aims to cater to evolving tastes.
Starbucks Korea has launched dedicated seating areas called 'Focus Zones' near universities, designed for customers visiting alone or in pairs to study or work.
Starbucks Korea has expanded its employee scholarship program to include master's and doctoral degrees, making it the first Starbucks market worldwide to offer graduate-level tuition support.